By using our site, you (the customer) acknowledge that you have reviewed all the terms and conditions here below and as included in Shipping Policy, Return Policy, Warranty and Privacy Policy of the site and accept them.

We reserve the right to change our policies and prices at any time without any prior notice. Hence, we encourage our customers to review all the policies, procedures and prices at every purchase.

The products offered are either remanufactured or compatibles unless otherwise specifically mentioned.

There will be no refund or exchange if an attempt to tamper, fill or repair the product by the customer is detected.

Any compatible cartridge in original package, un-opened and in resellable condition can be returned within 5 days from date of receipt of the item after getting RMA#. Unless we shipped the wrong item, the customer will be responsible for shipping and handling charges incurred by sohoToner.com and 20% restocking fee.

An order can not be cancelled once it has been processed for shipment. If the customer refuses to accept the shipment, the customer will be responsible for shipping and handling charges incurred by sohoToner.com and 20% restocking fee.

sohoToner.com guarantees you that the cartridge will not cause any damage to the compatible machine. sohoToner.com will reimburse the customer up to $50 or replace the machine at our discretion, if it is proved that the cartridge caused damage to the machine. The customer will have to submit a written statement to that effect with all the details from a technician of an authorized service center.

While our site provides help in finding cartridge or part numbers for a machine, we suggest that customers refer to the machine's manual before placing an order.

We use cookies in order to improve your shopping experience. sohoToner.com does not store any of your personal information in the cookie.

The customer will be informed if the items are on back-order. In such a case, the customer can either continue with the order or cancel it.

If the shipment is not received with in the normal delivery period of 2 to 6 days, the customer will wait for a total period of 2 weeks from the date of shipment before contacting us for replacement.

We charge applicable sales tax on orders shipped to addresses in the state of Missouri.

We will not be responsible for any damages caused by the improper handling/installation of our product.

The customer agrees that any dispute arising out of any clause or condition or policy on our site will be subject to settlement in a competent court of St. Louis County, Missouri.